At Real Littles, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our products, services, and websites associated with Real Littles, including Real Littles Backpack, Real Littles Shopkins, Real Littles Locker, Real Littles Micro Craft, and Real Littles Backpack Hello Kitty. By using our products and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our products or services:

a. Personal Information

• Your name, email address, mailing address, and phone number, which may be provided when registering for promotions, participating in surveys, or contacting customer support.
• Payment information when purchasing our products online, processed securely by our payment service providers.

b. Non-Personal Information

• Information about your device, including browser type, operating system, IP address, and usage data when you interact with our website or mobile applications.
• Data collected through cookies and similar technologies to enhance your user experience, such as remembering your preferences and analyzing site traffic.

c. Information from Third Parties

We may collect information from third-party platforms, such as social media accounts, if you engage with Real Littles content on platforms like Facebook, Instagram, or Twitter.

2. How We Use Your Information

We use the information collected to:

• Provide, operate, and improve our products and services.
• Process transactions and deliver your purchases.
• Communicate with you about your orders, inquiries, promotions, and updates.
• Personalize your experience, including offering tailored recommendations and advertisements.
• Analyze and improve the functionality of our websites, apps, and marketing materials.
• Comply with legal obligations and protect our rights, property, or users.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: With trusted third-party vendors who assist us in providing services, such as payment processing, shipping, marketing, and customer support.
• Legal and Security Reasons: When required by law or to protect the safety and rights of our users, Real Littles, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather data about how you use our websites. Cookies help us:

• Remember your preferences and settings.
• Understand user behavior to improve our products and services.
• Deliver personalized advertisements and content.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit the functionality of our websites.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and regular monitoring of our systems. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Real Littles products are designed for users of all ages, including children. We are committed to protecting children’s privacy and comply with applicable laws, such as the Children’s Online Privacy Protection Act (COPPA). If we knowingly collect personal information from children under the age of 13, we will obtain parental consent or provide notice to parents as required by law.

7. International Data Transfers

If you are accessing our websites or services from outside the country where our servers are located, your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your jurisdiction. By using our services, you consent to these data transfers.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your data.
• Opting out of direct marketing communications.
• Managing cookie preferences.
• Requesting the restriction or portability of your data.

To exercise your rights, please contact our customer support team using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, products, or applicable laws. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Real Littles Customer Support
Email: reallittlesstore@hotmail.com
Address: 737 Campus Square West, El Segundo. CA 90245

Thank you for trusting Real Littles with your personal information. We are committed to ensuring your privacy and providing a safe and enjoyable experience with our products.